If you don’t tell your brand’s story when it matters most, somebody else will
We advise our clients, “Tell as much as you can, as soon as you can, and tell it yourself.” But that’s nearly impossible when a crisis occurs and there isn’t a clear communications plan in place. Our team has decades of experience stepping in at this exact, crucial moment – or better yet, beforehand – and managing the message so others don’t tell your story for you.
Crisis Training & Planning
Training with our crisis managers includes an audit of potential storms for your organization and a customized crisis communications plan. Our goal is to avoid a crisis when possible and ensure preparedness when not.
Our crisis managers knows how to act quickly, stepping in remotely or onsite, 24/7 if necessary. Those first precious hours and actions can be critical. We don’t waste them.
Social Media Crisis
Our in-house social media arm knows how to speak to audiences across a brand’s owned platforms and help turn a social media crisis into a controlled messaging opportunity.